Contact

Don’t hesitate to reach out

Got questions? We’re here to help!
At Suntrust Cred, we’re committed to providing exceptional customer service.

 

Frequently asked questions

Here you’ll find answers to the most common questions about our loan services—from eligibility and documents to repayment and rates. 

What types of loans do you offer?

We provide a wide range of financing options to meet your needs:

  • Home Loans – for buying, building, or renovating a property.

  • Vehicle Loans – for purchasing new or used cars, motorcycles, or commercial vehicles.

  • Personal Loans – for personal expenses like travel, weddings, or emergencies.

  • Business Loans – for starting, expanding, or running your business.

  • Educational Loans – for tuition, accommodation, and study-related costs.

How do I apply?

You can apply online by filling out our loan application form, uploading required documents, and submitting your request. Our team will review and contact you within 24–48 hours.

What is the eligibility criteria for applying for a loan?

Eligibility depends on the loan type, but generally you must:

  • Be at least 18 years old.

  • Have a steady income (employment or business).

  • Provide valid government-issued ID and proof of address.

  • Have a reasonable credit score/history (though some loans may allow flexible options).

What credit score do I need to qualify for a car loan?

Tincidunt condimentum vivamus urna velit praesent vulputate at a viverra. Sed viverra lectus nullam est sagittis sed. Accumsan neque faucibus mattis facilisis a.

What documents are required to apply?

 

  • Home Loan: ID proof, address proof, income proof, property documents.

  • Vehicle Loan: ID proof, address proof, income proof, proforma invoice of vehicle.

  • Personal Loan: ID proof, address proof, income proof, recent bank statements.

  • Business Loan: Business registration, tax returns, financial statements.

  • Educational Loan: Admission letter, fee structure, guarantor documents (if required).

What is the repayment duration (tenure)?
  • Home Loans: Up to 25–30 years
  • Vehicle Loans: 1 – 7 years

  • Personal Loans: 1 – 7 years

  • Business Loans: 1 – 10 years

  • Educational Loans: 5 – 15 years (with grace period during study in some cases)

How long does loan approval take
  • Instant to 48 hours for personal, vehicle, and small business loans (if documents are complete).
  • 5–10 working days for home and educational loans (due to verification steps).

Get a Quote

Looking for the best rates on your car loan? Outgrid has you covered! Our seamless quote process makes it easier than ever to secure the financing you need for your dream car.